Privacy Policy

Information We Collect

When you use this site, we may collect the information you enter into booking or contact forms, such as your name, phone number, email address, and reservation details. We may also receive limited technical information such as browser type, device type, and basic usage data needed to operate and secure the site.

How We Use Information

We use submitted information to provide the website, process booking requests, confirm reservations, respond to inquiries, reduce fraud, and maintain the security and performance of the site.

Text Messages

If you choose to receive text messages during booking, we may use your phone number to send transactional booking updates such as confirmations, reminders, schedule details, and help information. Message and data rates may apply. You can reply STOP to opt out or HELP for help.

Mobile opt-in information and consent are used for FastPaws booking communications and are not sold or shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Service providers and carriers may process message data only as needed to deliver and support the messaging service.

Payments

Online payments on this site are processed by third-party payment providers. Payment card details are handled directly by those providers and are not stored on this website's servers.

Embedded and Third-Party Services

This site may use third-party services that support core website functions, such as hosting, booking infrastructure, payment processing, and map embeds. Those services may collect information according to their own privacy practices when you interact with them through this site.

Data Retention

Information submitted through the site is kept only as long as reasonably necessary to operate the website, manage bookings, comply with legal obligations, resolve disputes, and enforce site terms.

Your Choices

You may choose not to submit personal information through the site, but some website features, including online booking, may not work without it. If you need help with information you previously submitted, use the contact information shown on the site.

Security

Reasonable administrative, technical, and organizational measures are used to help protect information submitted through this site. No website or transmission method is guaranteed to be completely secure.

Policy Changes

This policy may be updated from time to time to reflect changes to the website or applicable requirements. Updated versions will be posted on this page with a revised effective date.